Question 1

Why choose My Chakchouka?

Accepted Answer

Choosing My Chakchouka is choosing care over pressure, dignity over speed, and memory over erasure. We work directly with artisans to protect skills, land, and meaning — without dilution or shortcuts.

Question 2

What makes My Chakchouka different?

Accepted Answer

Unlike mass production or middlemen systems, My Chakchouka refuses pressure, noise, and speed. Every object is built with dignity, protecting Tunisia’s memory, skill, and land. It is a system, not a brand.

Question 3

Is choosing My Chakchouka an act of resistance?

Accepted Answer

Yes. In a world built on erasure and speed, choosing My Chakchouka is a small act of resistance. It protects artisans, craft, and meaning — ensuring real change comes from protection, not noise.

Question 4

What do I support when I buy from My Chakchouka?

Accepted Answer

You support artisan dignity, fair systems, and cultural memory. Every purchase reinforces a system built to last — one that values people and places, not just objects.

My Chakchouka

How We Work

My Chakchouka operates through defined rules and repeatable processes. Our work is governed by structure, not interpretation. Every stage – from selection to delivery – follows documented procedures designed to preserve continuity, traceability, and long-term integrity.

Scope & Eligibility

Objects are considered based on material origin, making process, and system compatibility. Not all objects qualify. Not all production methods are accepted. Eligibility is assessed prior to engagement.

Sourcing & Selection

Selection follows a review process based on:

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material provenance

production method

repeatability and continuity

quality standards

capacity alignment

Acceptance grants access to the system. Refusal indicates non-alignment, not deficiency.

Pricing & Payment

Prices are fixed prior to release.

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Pricing reflects:

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materials

production scope

timelines

logistics

system maintenance

Prices do not vary by demand or promotion. Discounting is not part of the system.

​

Payments follow predefined schedules and conditions. Terms are stated in advance and applied consistently.

Production & Timelines

Production is organized according to defined lead times. Time is treated as a structural input. Waiting periods are standard operating conditions. Timelines are communicated at the point of release and remain stable unless predefined thresholds are exceeded.

Quality Control

Quality control is continuous and routine. Objects are reviewed against established criteria at defined stages. Items that do not meet standards are withheld, reworked, or declined. Acceptance is based on conformity, not exception.

Logistics & Delivery

Logistics follow controlled handover points. Responsibilities for packaging, transfer, and delivery are defined in advance. Tracking and confirmation are standard.

Failure, Repair & Maintenance

Defects, delays, or non-conformities are treated as managed events. Repair and replacement follow established conditions and timeframes. Maintenance is part of normal operations. Actions are taken according to scope and responsibility, without escalation or exception.

Refusals & Limits

Certain requests fall outside the system.

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These include, but are not limited to:

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custom alterations outside defined scope

expedited production

price negotiation

promotional adjustments

Limits are structural and applied consistently.

The Charter

These rules operate within a defined charter that governs decisions when trade-offs appear.

STRUCTURE

LEGAL

CONTINUITY

My Chakchouka operates through defined rules and repeatable processes.

Our work is governed by structure, not interpretation.

Every stage – from selection to delivery – follows documented procedures designed to preserve continuity, traceability, and long-term integrity.

Objects are considered based on material origin, making process, and system compatibility.

Not all objects qualify.
Not all production methods are accepted.

Eligibility is assessed prior to engagement.

Acceptance grants access to the system.
Refusal indicates non-alignment, not deficiency.

Prices do not vary by demand or promotion.
Discounting is not part of the system.

Payments follow predefined schedules and conditions.
Terms are stated in advance and applied consistently.

Production is organized according to defined lead times.

Time is treated as a structural input.

Waiting periods are standard operating conditions.

Timelines are communicated at the point of release and remain stable unless predefined thresholds are exceeded.

Quality control is continuous and routine.

Objects are reviewed against established criteria at defined stages.
Items that do not meet standards are withheld, reworked, or declined.

Acceptance is based on conformity, not exception.

Logistics follow controlled handover points.

Responsibilities for packaging, transfer, and delivery are defined in advance.

Tracking and confirmation are standard.

Defects, delays, or non-conformities are treated as managed events.

Repair and replacement follow established conditions and timeframes.
Maintenance is part of normal operations.

Actions are taken according to scope and responsibility, without escalation or exception.

These rules operate within a defined charter
that governs decisions when trade-offs appear.