Shipping Information
At My Chakchouka, we are dedicated to bringing the authentic essence of Tunisia directly to your doorstep, and we are equally committed to supporting our local economy. That's why we exclusively partner with the Tunisian Post for all our deliveries, aligning with our mission to sustain local infrastructure and avoid the pitfalls of international corporations.
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Shipping Rates & Policies:
Standard Shipping with Tunisian Post:
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Orders under €50: We charge a flat rate of €10 for shipping.
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Orders over €50: Enjoy FREE shipping as a thank you for your substantial support of our artisans and products.
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Delivery Timeframes:
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Please expect a delivery timeframe of approximately 8 - 16 working days depending on your location. We strive to process and dispatch all orders from our facility within 48 hours after your purchase.
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Note: Delivery times may vary slightly during high volume periods or unforeseen circumstances. We appreciate your patience and understanding.
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Why We Partner with Tunisian Post:
We have chosen to work exclusively with Tunisian Post to handle our deliveries. This decision supports our dedication to contribute positively to our local economy and ensures that your purchases help maintain and create jobs within Tunisia. It’s our way of keeping the benefits within our community, supporting the infrastructure that, in turn, supports us.
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Tracking Your Order:
Once your order is dispatched, you will receive a tracking number via email. You can use this number to track your package directly on the Tunisian Post website. This will provide you with up-to-date information on the status of your shipment.
